Donation Questions

Tax Receipts

We automatically provides receipts for gifts of $10 or more or if requested.

Once we receive your donation, it takes up to 15 business days for us to issue your receipt and mail it to you. At peak times, like Christmas, it may take as long as three to six weeks for us to mail out your tax receipt.

Donations made online are receipted immediately.

Donors who make multiple gifts during the year can ask for one tax receipt that is sent out no later than the end of February of the following year.

Payment Options & Updates

You can bring a cash donation to our head office at any time.

Address:
83 Kate St. Winnipeg, MB R3A 1J9

Please do not mail in cash donations.

Monthly Giving

We offer two convenient dates for you to choose to have your monthly donation withdrawn: the 1st and the 15th of each month.

Yes, we can suspend your gifts for a period of time. However, we will need written notice in order to process this request. Please note that an additional gift may go through if you cancel within five days of your next scheduled donation.

Yes, please contact us at [email protected].

Please contact us at [email protected] in order to complete this request. Please note that an additional gift may go through if you cancel within five days of your next scheduled donation.

Mailing Lists

You can provide us with these changes by emailing, calling or writing us. Please do not provide credit card or banking information by email.

Address:
83 Kate St. Winnipeg, MB R3A 1J9

Phone: (204) 949-9484
Email: [email protected]

Please email, call or submit your request by post to our Donor Services department at the contact information listed below.

Address:
83 Kate St. Winnipeg, MB R3A 1J9

Phone: (204) 949-9484
Email: [email protected]

Yes, customization is absolutely an option. Let us know your preferences by noting them on any reply form from our mailings or by contacting our Donor Services department.

Address:
83 Kate St. Winnipeg, MB R3A 1J9

Phone: (204) 949-9484
Email: [email protected]

While these gifts may not be for everyone, we find they are very popular among many donors and raise thousands in support of our programs. If you do not wish to receive gifts in the mail, please contact our Donor Services department.

Address:
83 Kate St. Winnipeg, MB R3A 1J9

Phone: (204) 949-9484
Email: [email protected]

We don’t typically stock extra card packages and calendars. However, to see if we have extras available, please contact our Donor Services department.

Address:
83 Kate St. Winnipeg, MB R3A 1J9

Phone: (204) 949-9484
Email: [email protected]

We do NOT exchange our donor lists with any organizations. 

Address:
83 Kate St. Winnipeg, MB R3A 1J9

Phone: (204) 949-9484
Email: [email protected]

You can contact the Canadian Marketing Association (CMA) to request that your name appears on the DO NOT Contact List. Please note this takes several months to activate. You can call CMA at 1-866-580-3625.

If you donate to other charities and/or subscribe to any periodicals or magazines, please inform them directly as well and direct them not to trade or rent your name. This will help with the overall process.

Giving Options

Yes, we can accept the following types of gifts:

  • Gifts of property: personal and real estate
  • Financial products such as securities, RRIFs, insurance policies, etc.

These types of gifts can be made today, or deferred, such as a bequest. If you are thinking of making this type of gift, we strongly suggest you consult your financial advisor and speak with our staff to learn more about our policies and practices.

Yes, we accept all clothing donations and other household items for our thrift stores.
Yes, we accept all food donations.
 
 

Donor Communications

Yes, we do.

Yes, by law you can unsubscribe by clicking the unsubscribe link in the footer of your email. This unsubscribes you from email communication automatically.  If you need assistance, please contact our Donor Services department.

Address:
83 Kate St. Winnipeg, MB R3A 1J9

Phone: (204) 949-9484
Email: [email protected]

Yes, please contact our Donor Services department, and they will be happy to comply with your wishes. We prepare our lists in advance so please allow two to three weeks for your request to take effect.

 

Address:
83 Kate St. Winnipeg, MB R3A 1J9

Phone: (204) 949-9484
Email: [email protected]

We cannot access your telephone number if it is unlisted unless you provided it to us at some point. If you prefer we not contact you by phone, we’d be happy to comply with your request. Please contact our Donor Services department to advise them.

 

Address:
83 Kate St. Winnipeg, MB R3A 1J9

Phone: (204) 949-9484
Email: [email protected]